“Service companies cannot slow down decision making, whatever they are.”
What is the trajectory of Elecox?
It is a company created in 2009, with the objective of consolidating itself in a convulsive market, and in the middle of the crisis it has been growing orderly and focusing fully on shopping centers, large stores and retail. Starting from the electrical installations, which was our specialty, we have opened new business lines both in installations and in their integral maintenance. Offering to our client the main motto of the company “any problem that our clients have ceases to be when it becomes ours”.
In a time of profound transformation in the shopping center sector, what are the challenges facing the company?
Adapting to new needs and being multidisciplinary when offering turnkey services such as the design, execution, legalization and maintenance of our products, so that the dialogue with our customers is unique from the beginning to the end of their Projects.
We must provide fast and effective solutions to this market that moves at high speed. Service companies cannot slow down decision making, whatever they are.
What are the latest technological developments that they offer to their customers?
Documentation in 4D and online service 24 Hours 365 days a year, together with the development of software programs tailored to the needs of our customers.
And most importantly, the permanent training of our workers and collaborators in the latest technologies. They are the most important value of the company. We are not a neutral supplier, but one more member of our clients’ company with their illusions and commitment.
What can Elecox provide as an added value to its customers?
In addition to our electrical, air conditioning and subsequent maintenance facilities, we provide you with previous studies of installations, lighting design, energy efficiency studies and, of course, quality commitment thanks to ISO 9001,14001 and 45001.
In addition to the business classification of the company that allows us to work with public bodies throughout the national territory.
Who are the main customers of Elecox?
Our commitment to customers is the same with any of them, but being collaborators with companies such as Ceetrus, Alcampo, Grupo Lar, Kiabi, Conforama, RTVE, Simply or Gifi is a pride for us.
See published interview
